Terms and Conditions

Effective Date: 8th June 2023

Welcome to SamBerry Exotics Pvt. Ltd. These Terms and Conditions ("Agreement") govern your use of our website, products, and services provided by SamBerry Exotics Pvt. Ltd. ("SamBerry," "we," "us," or "our"). By accessing or using our website, products, or services, you agree to be bound by this Agreement. Please read this Agreement carefully before using our services.

1. Definitions

  • SamBerry: Refers to SamBerry Exotics Pvt. Ltd., a business registered in Hyderabad, India.
  • Website: Refers to the SamBerry Exotics Pvt. Ltd. website, accessible at www.samberry.in.
  • Products: Refers to any goods or items provided by SamBerry.
  • Services: Refers to any services provided by SamBerry, including but not limited to customer support, delivery, and information sharing.

2. Acceptance of Terms

By accessing or using our website, products, or services, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions of this Agreement. If you do not agree to these terms, you may not use our website, products, or services.

3. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, describes the types of information we collect, how we use and protect that information, and your rights and choices regarding your personal data.

4. Use of the Website, Products, and Services

a. Eligibility: You must be at least 18 years old to use our website, products, or services. By using our website, products, or services, you represent and warrant that you are at least 18 years old.

b. Account Registration: Some features of our website or services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

c. Prohibited Activities: You agree not to engage in any prohibited activities, including but not limited to:
i. Violating any applicable laws or regulations.
ii. Interfering with or disrupting the operation of our website, products, or services.
iii. Uploading or transmitting viruses, malware, or any other malicious code.
iv. Attempting to gain unauthorized access to our systems or the accounts of other users.

d. Intellectual Property: The content on our website, including text, images, graphics, logos, and trademarks, is protected by intellectual property laws. You may not copy, modify, distribute, or use any content from our website without our prior written consent.

e. Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by SamBerry. We are not responsible for the content or privacy practices of such websites or services.

5. Product Orders and Delivery

a. Product Availability: All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.

b. Product Descriptions: We strive to provide accurate and up-to-date information regarding our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

c. Order Confirmation: Once you place an order with us, you will receive an order confirmation via email. This confirmation does not guarantee the availability of the product.

d. Delivery: We will make reasonable efforts to deliver the products within the specified time frame. However, we are not responsible for any delays or damages that may occur during delivery.

6. Limitation of Liability

To the maximum extent permitted by law, SamBerry Exotics Pvt. Ltd. and its directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the use of our website, products, or services.

7. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.

8. Contact Us

If you have any questions, concerns, or feedback regarding this Agreement, please contact us at:

SamBerry Exotics Pvt. Ltd.

Godown IIA, Room 4 Central Warehouse NI 1,

Arcot Road, Virugambakkam

Chennai - 600 092, Tamil Nadu, India

Email: info(at)samberry.in

By using our website, products, or services, you acknowledge that you have read, understood, and agreed to be bound by this Agreement, including our Privacy Policy.